Court orders Honda Australia to pay $1.1 million for misleading consumers.

Honda Australia has been ordered to pay $6 million in penalties for misleading customers of three former dealerships that they had closed or would close. The Federal Court found that Honda Australia made false or misleading representations to customers of Brighton Automotive Holdings Pty Ltd (Astoria), Tynan Motors Pty Ltd (Tynan) and Buick Holdings Pty Ltd (Burswood) between January and June 2021.

The ACCC alleged that Honda Australia represented to customers of these dealerships that these locations either would close or had already closed and could therefore no longer service Honda vehicles.

Honda Australia admitted that, with certain statements, it had breached Australian Consumer Law (ACL) by making misleading representations that the dealerships had closed and would no longer service Honda vehicles.

However, it contested other statements were in breach of the ACL.

Justice Moshinsky has ordered $5.5 million to be paid by Honda Australia for the misleading service reminder communications, plus $500,000 for the 17 misrepresentations made by its call centre.

Link to the original story: https://www.bluemountainsgazette.com.au/story/8463342/court-orders-honda-australia-to-pay-for-misleading-consumers/?src=rss